Exhibitor Shipping & Handling Information
To ensure smooth shipping and delivery of your exhibitor materials, please review the official Exhibitor & Group Shipping Fact Sheet provided by the Hyatt Regency Phoenix.
Important Details:
- Packages must not be delivered more than one (1) week prior to the event due to limited storage.
- All packages should be clearly labeled with the event and contact name. If sending multiple packages, label them sequentially (e.g., 1 of 3, 2 of 3).
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Packages should be addressed as follows:
Guest Name
Hold for ABC GROUP (Exhibitor)
Hyatt Regency Phoenix
122 North 2nd Street
Phoenix, AZ 85004 -
Shipping and handling fees apply based on package weight:
1–5 lbs: $5.00
5–20 lbs: $10.00
20–50 lbs: $15.00
50–75 lbs: $25.00
75–100 lbs: $50.00
100+ lbs: $100.00
Pallets / freight handling: $150.00 - Extended storage after 14 days will incur a fee of $1.00 per day.
- The hotel will assist with retrieving packages during designated setup times. Outside of these times, please contact the front desk.
- Payment for package handling is required upon receipt and may be charged to your guest room or paid via credit card.
- Exhibitors are responsible for arranging return shipping, scheduling carrier pickups (FedEx/UPS), and providing all shipping labels.
- Each exhibitor booth includes one 6-foot table, linen, two chairs, and one waste basket.
For Shipping Questions, Contact:
Hyatt Regency Phoenix Event Services
cateringphxrp@hyatt.com
Office: 720.550.4844 | Cell: 970.373.8414
Audio Visual Orders